Ship the unused item in the original packaging back to Supercilium within 14 days of delivery for a Store Credit or an Exchange (only available for damaged or incorrect orders). Supercilium gladly accepts unused, or defective full-priced merchandise for up to 14 days after purchase date. Shipping charges are not refundable. Always include your order number. 

Orders from USA, Canada and Latin America:
Supercilium c/o Salesupply
415 Paterson Hamburg Turnpike
Building G
Wayne, NJ 07470
United States

Orders from UK and Ireland:
Sprint Logistics Ltd. C/O Supercilium
TW5 9QA Heston
Middlesex Unit A2 Parkway West, Cranford

Orders from Australia & New Zealand: 
Backstage Beauty & Brows Salons
C/O Nadeen Hunt
2529 Shellharbour
29a Addison Street

Orders from Europe and rest of the world:
De Koumen 100
6433 KE Hoensbroek
The Netherlands 

In doubt how and where to return your order? You can always email us at

We'll email you when this item comes back in stock.