The funniest & awkward things heard during brow treatments
written byŽaneta Mlčáková
In This Article
Don’t take your job TOO seriously
Sure, brow artistry is about precision and perfection, but let’s not forget - it’s also about connections. Sometimes, the best part of the job is the laughter that comes with those unexpected, awkward moments! That’s why we asked some of the industry’s top brow pros to spill their funniest, wildest, and most awkward client encounters.
These stories are a reminder that every brow session is a chance to bond, share a laugh, and maybe even hear something you’ll never forget! Let’s dive in.
1. When your clients share awkward stories
Awkward moments are bound to happen when you’re up close and personal with your clients. Maybe they overshare a little too much, drop a comment that catches you off guard, or there’s an unexpected silence that feels way too long.
The key? Stay professional, keep it light, and don’t be afraid to laugh it off when the situation calls for it. After all, a little humor can go a long way in turning an awkward moment into a bonding experience!
As Fatima from Albany puts it:
“Oh boy, let me tell you about the awkward stuff I’ve seen during brow treatments – from clients oversharing to my stomach grumbling in my client’s ear. It’s all part of the gig, but staying pro is key.”
2. When your clients want to try things
Sometimes, clients want to take over - like the time Anastasia had a client who suggested doing the brow mapping herself. “Once my client suggested doing brow mapping herself,” she shared. While it might seem funny in hindsight, it can be a tricky moment to handle in real-time.
The best way to tackle this? Stay positive and validate their interest without handing over the tools! Try something like, “Ah I love that you’re so involved! Let me show you how the process works - it’s all about precision and symmetry, and I’ve got you covered.”
Moments like these are a reminder that your expertise is what clients rely on, even when they’re feeling adventurous. Turning the situation into a teaching moment not only keeps things professional but also helps build trust and appreciation for your skills. Plus, it gives you a great story to share later!
3. When your clients overshare
Then there are the overshares - like Chloe’s (our amazing trainer) experience with clients diving into their sex stories mid-treatment. That can happen too!
“Client sex stories.. The funniest, but also awkward (depending on the situation!)” she says, perfectly capturing the fine line between hilarious and uncomfortable.
These moments are tricky but can actually deepen your bond with a client. When someone trusts you enough to share their personal stories - whether it’s about a hilarious mishap or something a little too spicy, they’re showing that they feel safe in your space.
4. When your clients crack unexpected jokes
Clients can surprise you with their humor, turning what could be a serious chat into a moment of shared laughter. Like Jenniree’s client, who got a call with a funny request:
“A customer called me and asked if I can help her, because she plucked her eyebrows too much in the past and she now wants to grow her eyebrows out, because she no longer wants to be the main sponsor of Nike!”
These lighthearted exchanges remind us that even serious beauty concerns can have a touch of humor - and it’s all part of creating a welcoming, supportive experience. Have you had a similar experience?
5. When your clients bring up topics you don’t want to talk about
There are some topics you just don’t want to dive into during a brow treatment - like politics, for example. As Barbie from Browaholics shared:
“I’ve heard it all! I guess when clients try to get into politics, I really have nothing to add lol! But overall, my chair is a safe space for them to open up and feel good inside out!”
When the conversation steers into tricky territory, it’s okay to gently redirect. A simple, “Oh, interesting! So, tell me - what look are you going for today?” can shift the focus back to brows without making anyone feel awkward.
At the end of the day, your chair is a safe space. Clients come to you not just for flawless brows but also to feel relaxed and cared for. Keeping the energy positive and light ensures every appointment is a feel-good experience for both of you!
6. When your clients fall asleep
It doesn’t happen often, but it can - clients getting so relaxed during their brow treatment that they fall asleep. And when it does, it’s usually unforgettable! Nicole from @solosbeauty_ shared one of her funniest moments:
“It happened when one of my clients fell asleep, and I didn’t even notice. She was talking in her sleep about I don’t know what, and I kept trying to keep up the conversation. But her answers were just… not normal. So, I moved on to waxing, and she freaked out, screaming like something bad was happening. Then she realized she’d fallen asleep, and I believe we were laughing for almost 10 minutes straight, almost peeing ourselves!”
Moments like these are a reminder that even unexpected situations can turn into amazing bonding experiences. Laughing it off together helps create memories your client will never forget.. and a story you’ll love telling! It definitely is something you will talk about on their next visit.
7. When your clients point out something you wish they didn’t
Sometimes clients are quick to notice things you might’ve missed, like the time Sjoerd Vis had a memorable moment:
“My client asked me why my room stunk, and I suddenly remembered I had brow lamination packets in the trash. Lol!”
Poor client, what did they think they smelled?.. It’s a good reminder to stay on top of the small things (like trash duty!) while also embracing the funny moments that make every day as a Brow Artist unique. And it's a good thing our Brow Lamination products don’t smell so bad!
8. When your clients start showing random pictures
“The most awkward moments are when clients share random pictures off their phones haha.”
From cute pet photos to memes you’ve already seen (twice), or even something completely unrelated to brows, these moments can catch you off guard. The trick? Smile, engage just enough to keep the client feeling heard, and steer the conversation back to the treatment! You should balance friendliness with professionalism, even when the conversation takes a detour into their camera roll.
